S A N K A R A A T E C H

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Privacy Policy for SuiteDelivery.DMS

  1. Introduction
    2. Welcome to SuiteDelivery.DMS. Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our delivery management system app.
  1. Information We Collect
    1. Personal Information
      • Name, email address, phone number, and delivery address when you create an account or process a delivery.
      • Details of recipients, including names and addresses, for delivery purposes.
    2. Usage Data
      • App activity logs, such as features accessed and time spent on the app.
      • Device-specific information such as model, operating system, and unique device identifiers.
    3. Location Data
      • Real-time GPS location of delivery personnel and vehicles to optimize routes and track deliveries.
    4. Payment Information
      • Payment method details (if applicable) for transaction processing.
      • Emails, calls, and messages initiated within the app, if applicable.
  1. How We Use Your Information
    2. We use the collected data to:
    • Facilitate Deliveries: Manage pickup, tracking, and delivery operations.
    • Optimize Logistics: Improve routing and delivery efficiency.
    • Customer Support: Respond to inquiries and resolve issues.
    • Enhance User Experience: Personalize and improve app functionality.
    • Compliance: Meet regulatory or contractual obligations.
  1. Sharing Your Information
    2. We do not sell your information. However, we may share it:
    • With Logistics Partners: For route optimization and delivery services.
    • With Payment Processors: To process transactions securely.
    • With Your Organization: For enterprise accounts and administrative purposes.
    • For Legal Reasons: To comply with applicable laws or protect our rights.
  1. Data Security
    2. We implement industry-standard measures to protect your data:
    • Encryption for sensitive information.
    • Secure access controls for users and administrators.
    • Regular system monitoring and updates.
    Although we strive to ensure data security, no system is entirely foolproof. In case of a breach, we will notify affected users promptly.
  1. Data Retention
    2. We retain your information as long as necessary for operational, legal, or compliance purposes. Users may request data deletion, subject to applicable legal requirements.
  1. Your Rights
    2. Depending on your jurisdiction, you may have the following rights:
    • Access: Request to view the data we store about you.
    • Correction: Update incorrect or outdated information.
    • Deletion: Request deletion of your personal information.
    • Portability: Export your data in a machine-readable format.
    To exercise these rights, contact us via the details below.
  1. Permissions Required by SuiteDelivery.DMS
    2. Our app may request these permissions:
    • Location: For real-time delivery tracking and route optimization.
    • Contacts: To manage recipient details (with your consent).
    • Camera: For proof-of-delivery photos or scanning barcodes.
    • Storage: To save delivery-related documents or images.
    Permissions can be managed in your device settings.
  1. Cookies and Tracking
    2. We may use cookies and tracking technologies to:
    • Monitor app performance and usage trends.
    • Enhance delivery tracking and notifications.
  1. Third-Party Links
    2. SuiteDelivery.DMS may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before using such services.
  1. Updates to This Privacy Policy
    2. We may revise this Privacy Policy periodically. Updates will be communicated via in-app notifications or email. The “Last Updated” date will reflect the latest changes.
  1. Contact Us

    2. For questions or concerns about this Privacy Policy, please contact us:

    Email: support@sankaraa.com
    Phone: +65 9752 6600
    Address: 51 GoldHill Plaza #07-10/11
    Singapore 308900

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Location

Singapore

  • 1 Fusionopolis Place, Level #03-20
  • Galaxis West Lobby
  • Singapore 138522

Sri Lanka

  • 106, Bernards Business Park,
  • Dutugemunu Street, Kohuwala,
  • Dehiwela 10250, Sri Lanka

@2022 SANKARAA Tech Pte. Ltd.